Retail & CPG Solutions

Transform the shopping experience across all channels and promote sustainability throughout your value chain. Explore MS Powered’s Retail & CPG Solutions.

Retail & CPG

Consistent commerce experiences

Transform your customers’ buying experiences through connected commerce across physical and digital channels.

Supply chain resilience

Enhance supply chain resilience and reduce potential risks caused by disruptions and unpredictable situations.

Leverage data and analytics

Obtain a comprehensive understanding of customers, operations, and finances across all channels, both physical and digital, to facilitate data-driven decision-making with greater flexibility.

13+ years of technology and domain
excellence

Reimagine retail to promote profitable growth

The retail industry has undergone significant changes in recent years, with the rise of e-commerce, omnichannel, increased personalization, and a complex supply chain ecosystem. Consumers are becoming more connected, less brand-loyal, and increasingly willing to shop with different retailers.

However, these changes also present new opportunities for retailers to capitalize on emerging technologies and adapt to stay competitive in the marketplace. Retailers can improve their performance by:

  • Focusing on providing personalized, human-centered experiences to customers
  • Adopting advanced technologies such as connected commerce, artificial intelligence, and augmented reality, cloud computing, and robotics
  • Prioritizing sustainability in operations and supply chain
  • Using data-driven insights to create hyper-personalized experiences for customers

Helping retail and CPG companies to meet key business priorities

Make data-driven decisions to drive profitability

To drive profitability, retailers must make data-driven decisions by leveraging customer data to gain insights into shifting trends and individual preferences. By deeply understanding what customers want and need, retailers can make informed decisions that align with market changes and increase overall profitability.

Drive operational efficiencies with agility

Adapting and responding to market changes quickly has become a need for retailers today. By constantly seeking ways to optimize operations and increase agility, retailers can improve performance and stay ahead of the competition. This applies to both brick-and-mortar and digital-native retailers, as they all face the challenge of innovative competitors continually improving their performance and flexibility.

Deliver omnichannel customer experiences

To meet the expectations of today’s consumers, retailers must deliver frictionless omnichannel experiences that seamlessly blend the physical and digital worlds. This means providing customers with a consistent and cohesive brand experience across all channels, regardless of whether they are shopping in-store, online, or through mobile.

Become Next-gen Business with Resilient Supply Chain

To remain relevant in today’s fast-paced retail environment, retailers must focus on delivering a resilient supply chain that can quickly adapt to changes and disruptions. This means managing inventory, logistics, and distribution in a way that is both efficient and flexible, allowing retailers to respond quickly to shifting customer demands, market trends, and other unpredictable events.

Explore our retail transformation services

Personalized Customer Engagement

Enhance customer interactions with tailored experiences using Power Apps and Power Automate to create AI-driven insights and targeted marketing campaigns, boosting loyalty and sales.

Advanced Analytics and Insights

Leverage Power BI to gain deep insights into consumer behavior, market trends, and operational performance, enabling data-driven decision-making.

Inventory and Supply Chain Optimization

Optimize inventory and supply chain management with Power Apps and Power Automate, ensuring optimal stock levels and efficient supply chain processes.

Omnichannel Integration

Integrate online and offline channels seamlessly with Power Platform tools, providing a consistent shopping experience across all platforms.

Automation and Workflow Management

Utilize Power Automate to streamline business processes, improve efficiency, and reduce operational costs.

Sustainable Practices and Operations

Implement sustainable practices using Power Platform solutions to meet regulatory requirements and enhance brand reputation.